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Terms & Conditions

Terms and Conditions

Pricing / Duties & Taxes:

Under/Over runs: +/- 5-10% billable.

All prices subject to change without notice.

Payment of duties, taxes, and customs clearance is the responsibility of the party placing order.

All prices shown are F.O.B. USA Factory shipping point. Shipping and handling charges will be added to the invoice if applicable.

All orders/pricing are based on bulk packaging. Note: each item may come from various shipping points within the USA and may be shipped/received at different times.


Pricing includes 1 color, 1 location as pictured, unless otherwise specified. Custom printing is available at additional cost.

Production Time

Standard production time is approx. 2-3 weeks (or sooner) + shipping time. If an item should take longer than this, you will be contacted via email with time frame. Specially requested dates will be accommodated when possible.

Special Requests

Special requests for non-program items will gladly be accepted. Please email us at dhlonlinestore@alisongroup.com


All orders will be acknowledged via email.

Product shown is for illustration purposes. Actual product color may differ.

Any changes to an order once production has been started will incur charges for work done up to that point.

No cancellations will be accepted unless sent by email and confirmed by a "DHLonlinestore" representative in writing.

All merchandise becomes the customerís property upon delivery to the carrier.

Terms and conditions may be updated periodically.


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